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OpenArena => General => Topic started by: *Ruthless* on September 03, 2013, 10:42:09 AM



Title: OpenArena & Lags
Post by: *Ruthless* on September 03, 2013, 10:42:09 AM
Hello

Lately I have been playing OpenArena, quite less, and less. My reason for this is because I am laging much all over, not just one server. I don't know what to do, I hear I should call my ISP, but I don't know what to actually complain about. I know there are settings for OpenArena that can help me fix this issue. I really enjoy this game, but I can't play with horrific lags as i have been having lately.

Any help will be greatly appreciated.

(I please let me know if this is the correct section of the forum to post in)


Title: Re: Openarena & Lags
Post by: Gig on September 03, 2013, 10:53:11 AM
Probably, best section would have been "technical snafus".

However, do your problems appear with this specific game only?

Are you sure you are picking up servers where you have a low ping? How much is your average ping?
Can you turn on DO NOT LINK[/b]) h t t p s : / / openarena . wikia . com/wiki/Manual/Graphic_options#Lagometer]Lagometer (http://([b) and tell us what do you see in it? Only green or sometimes also yellow and red lines?

Which kind of connection do you have got?


Title: Re: Openarena & Lags
Post by: *Ruthless* on September 03, 2013, 11:12:35 AM
Ok,

Well I am using the "lagometer" I would post a screenshot, but the lagometer does not show clear enough to see. Therefore I will describe it to you. It looks very rough, its not flat at all, its green and when weapons etc are firing, it changes to yellow, green and big red line sometimes. It is very hard to tell you the ping, because different servers are in different locations. I would estimate on a overseas server, my ping is around lets say 98 - 110. Now it is 120 - 150.

I did attempt to check my ping in other games, and they pretty much look the same. Quake Live shows the exact same as OpenArena in my lagometer.

I could not understand the descriptions of the forum. :)


Title: Re: Openarena & Lags
Post by: Gig on September 04, 2013, 01:32:39 AM
Uhm... which kind of connection are you using? ADSL? Or what?
Is your PC connected to your modem/router directly with a cable, or through wifi? If possible, using a cable should be advisable.
How are your base network settings in OA (Setup -> System -> Network -> Data rate)?
Some advanced network settings are explained here: (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Tweak

Do you experience the same problems in Quake Live?



Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 04, 2013, 10:47:42 AM
In the menu, under network, it says LAN/Cable/DSL. I viewed under the wikia that you linked me to, some of the tweaks I am already using.

I don't think my problems are the same in Quake Live.


Title: Re: OpenArena & Lags
Post by: Gig on September 04, 2013, 10:54:15 AM
What kind of connection are you actually using? Adsl? Adsl+wifi? 3G? 4G?

Can you try running http://www.speedtest.net and http://www.pingtest.net tests, and post results?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 04, 2013, 11:46:42 AM
Quote
What kind of connection are you actually using? Adsl? Adsl+wifi? 3G? 4G?

Im not sure what those mean, Im on a wired connection mostly, and I do use wireless as well. I spoke to my ISP company yesterday and they said things look fine.

speedtest (http://www.speedtest.net/my-result/2944887757)
pingtest (http://www.pingtest.net/result/85964498.png)


Title: Re: OpenArena & Lags
Post by: Gig on September 05, 2013, 12:13:42 AM
Uhm... although results do not include packet loss information (due to your browser not having java active), your results seem quite good.

Do you notice differences when you play using cable and when using wireless?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 05, 2013, 07:37:45 AM
No they are about the same :(

Its very strange Gig


Title: Re: OpenArena & Lags
Post by: Gig on September 05, 2013, 08:09:14 AM
Can you do some try with a "fresh" OA install (basepath) and "clean" settings/autodownload folder (homepath)?
(DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/FAQ#Configuration_files_and_automatic_downloaded_files_path
(DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/FAQ#Where_are_the_configuration_files_saved.3F

In short: decompressing OA installation zip to a different folder (and then running its executable, hence using the new one as the basepath folder), after having renamed your existing "OpenArena" folder under %appdata% to something like OpenArena.old (this way, a completely new "homepath" OpenArena folder will be created at next OA start). (Alternate way for using a "clean" homepath folder here: (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/FAQ#Can_I_change_the_directory_to_where_configuration_and_autodownloaded_files_are_saved.3F)

Also some screenshots including your lagometer may be nice.


Title: Re: OpenArena & Lags
Post by: Gig on September 06, 2013, 12:21:05 AM
I forgot to say this: if the "clean OA test" works, this means that the problem is caused by either a third-party pk3 file, or by some setting in your configuration. At that point, you may use your standard OA folders, and just rename q3config.cfg to q3config.cfg.sav (or the name you prefer): at next program start, a clean q3config.cfg will be created (in baseoa only... you may have to repeat the trick in mods folder, if necessary)... if the problem is gone, it was caused by some setting... if the problem is still there, it was probably caused by some strange pk3.

See also: (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/FAQ#Yesterday_everything_worked_correctly.2C_but_today_I_experience_strange_problems


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 08, 2013, 07:55:44 PM
Here is my lagommeter at supeRCTF


Title: Re: OpenArena & Lags
Post by: Gig on September 08, 2013, 11:47:10 PM
Uhm... lower part of the graph seems ok... in the upper part, instead, it seems to me there is some yellow that should not be there.

PS: Maybe a screenshot may have been clearer..
(e.g. "/bind f12 screenshotjpeg", then "f12" during play. Then sarching for the file under "%appdata%/openarena/current_mod/screenshots")


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 09, 2013, 06:41:11 AM
The screenshot does not show not show the meter clear.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 09, 2013, 07:55:54 PM
 ???

At normal its 97 - 106


Title: Re: OpenArena & Lags
Post by: Neon_Knight on September 09, 2013, 08:40:24 PM
That doesn't look like 0.8.8. Which server are you playing on?


Title: Re: OpenArena & Lags
Post by: Gig on September 09, 2013, 11:54:49 PM
All that yellow on the upper part of the lagometer isn't normal. There is something strange.

Could you please tell us your values for these variables?
- rate
- snaps
- com_maxfps
- cl_packetdup
- cl_maxpackets
- cg_delag
- cl_timenudge
- cg_projectilenudge
- cg_smoothclients
- g_synchronousClients
- cl_nodelta
- cg_predictitems
- cg_cmdTimeNudge
- r_swapInterval

((DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Tweak#Tweaking_online_gaming_parameters)

Thank you.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 10, 2013, 08:30:09 AM
- rate "25000"
- snaps "40"
- com_maxfps "125"
- cl_packetdup "1"
- cl_maxpackets "125"
- cg_delag "1"
- cl_timenudge "-50"
- cg_projectilenudge
- cg_smoothclients
- g_synchronousClients
- cl_nodelta "0" default
- cg_predictitems "1"
- cg_cmdTimeNudge (not in cfg) default
- r_swapInterval "0"

Theres some type of lag at other servers as well, but this server by far is most not fun with lag. And it is very, very popular despite the one map rotation. (Congratulations)  :'(

That doesn't look like 0.8.8. Which server are you playing on?

The server is super,CTF (http://dpmaster.deathmask.net/?game=openarena&server=80.246.62.78:27960), I understand it isn't the best of servers.. as some know. But is there a difference in lag between 0.8.1 and 0.8.8? or other versions of OpenArena?


Title: Re: OpenArena & Lags
Post by: Gig on September 10, 2013, 09:21:49 AM
What happens setting cl_timenudge back to 0?
(DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Tweak#Tweaking_online_gaming_parameters reports that option is incompatible with delagged play, and you also have cg_delag enabled!

Note: it seems that server uses a "CTF" mod folder... thus, you may have to change the parameter also while playing on that server, other than while playing locally, on baseoa (I mean, you may have different settings in %appdata%\openarena\baseoa\q3config.cfg and %appdata%\openarena\ctf\q3config.cfg).

PS: In your post above, you did not specify your current values for some of those variables.


Title: Re: OpenArena & Lags
Post by: grey matter on September 10, 2013, 09:25:18 AM
Could you try the following; open the in-game console with shift+esc
Code:
/seta cg_drawFPS 1
An fps meter will appear in the top right corner while playing. Do you constantly get those 125fps you've set?

If not, try the following settings
Code:
/seta com_maxFPS 76
/seta cl_maxPackets 76
/seta cl_packetDup 0

On a sidenote, the super, CTF servers are located in Germany, maybe you should try some servers located in the USA.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 10, 2013, 12:03:40 PM
What happens setting cl_timenudge back to 0?
(DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Tweak#Tweaking_online_gaming_parameters reports that option is incompatible with delagged play, and you also have cg_delag enabled!

Note: it seems that server uses a "CTF" mod folder... thus, you may have to change the parameter also while playing on that server, other than while playing locally, on baseoa (I mean, you may have different settings in %appdata%\openarena\baseoa\q3config.cfg and %appdata%\openarena\ctf\q3config.cfg).

PS: In your post above, you did not specify your current values for some of those variables.

Sorry Gig, the lines:

- cg_projectilenudge
- cg_smoothclients
- g_synchronousClients

are also not in my .cfg

Here are the screenshots of what it looks like.

/cg_delag 1 & /cl_timenudge 0 TOP

/cl_delag 0 & /cl_timenudge -50 BOTTOM

**Can someone create a page on wikia on how we should fix lags? I use to never lag on every server I went on. I can't really play anywhere. This is brand new since some weeks ago.



Title: Re: OpenArena & Lags
Post by: Gig on September 11, 2013, 01:12:09 AM
Sorry Gig, the lines:
are also not in my .cfg
Strange... however, you can check your values for some variables also without the need of opening q3config.cfg with a text editor... just type the name of the variable in console, without specifying a value (but do this after you loaded at least a map, after you launch the game).

Quote
Here are the screenshots of what it looks like.

/cg_delag 1 & /cl_timenudge 0 TOP

/cl_delag 0 & /cl_timenudge -50 BOTTOM
Do you mean the first two screenshots (those with yellow in the upper part of the graph) are with cl_timenudge 0, and the last two screenshots (without yellow in the upper part of the graph) are with cl_timenudge -50? Are you sure?
And what about the feeling you have while playing with those settings? Do you notice differences?

An important thing I have not understood: how does this "lag" affect you? In your screenshots, no lost packets (red lines in the lower part of the graph) are shown... do you experience "Connection interrupted" messages or what?

Quote
**Can someone create a page on wikia on how we should fix lags? I use to never lag on every server I went on. I can't really play anywhere. This is brand new since some weeks ago.
That's not so easy to say "how to fix lag". We already have infos about some networking configuration problems and about networking parameters in (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Manual/Multiplayer and (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/Tweak#Tweaking_online_gaming_parameters (and for problems suddenly appeared, we have (DO NOT LINK) h t t p s : / / openarena . wikia . com/wiki/FAQ#Yesterday_everything_worked_correctly.2C_but_today_I_experience_strange_problems).
There are many different reasons that may bring to lag... I fear there is no magic wand for that. However, did you try connecting to some US server?

And however, it seems to me to remember that you said the "clean OA" test worked correctly... hence you may continue on that direction...


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 11, 2013, 02:08:27 PM
I said, I am laging everywhere (All servers). I had my ISP Company come over today, and they changed my router. And Strengthened the signal once again. I have contacted them several times, they say nothing was changed with my package with them.

The feelings are still quite laggy, and I dont see much an improvement. I don't know what to do, OpenArena is by far one of my favorite games. And to quit over some lags wouldn't be right.


Title: Re: OpenArena & Lags
Post by: Gig on September 11, 2013, 03:32:27 PM
What kind of lag do you experience? "Connection interrupted" message or what? Ping going to 500 or over?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on September 12, 2013, 10:28:09 AM
With a ping of normal its 96-108 at max its 113. Now its 106-166. The kind of lag I have at servers are usually some what of a sluggish feel, and are weapons that fire late sometimes. Even on American servers.

Some people say it caused by the NSA.  :o :o

It's also not just me, I hear many people are having the same problems. Could it be a bigger problem larger than just mine? There are also some people who don't have any problems with lags. Even some people from Europe are experiencing issues at some servers in there continent.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on November 07, 2013, 07:41:30 PM
Hello, guys I remember posting this topic awhile back. I never followed up on the status of my connection and such. It turns out I had a problem with my router. This was very very odd to me because it happened so sudden. Fortunately I had a router of the same brand, but different model in my box of technical things. So hopefully if someone is experiencing some uncommon laging issues, or some problems similar, you can try using another router. This fixed my problem as soon as I hooked it up.

Again, thanks for the help, I will surely use some of the help you guys gave me for the future!


Title: Re: OpenArena & Lags
Post by: Gig on November 08, 2013, 01:46:59 AM
Nice to hear that.  :)

Happy fragging!  ;D


Title: Re: OpenArena & Lags
Post by: *Ruthless* on December 19, 2013, 06:33:24 PM
Back again  ???

I've gone in a absence from having lag problems, but now they are back, and are not leaving. I've called my isp multiple times, but they don't understand what I mean when I show them the lagometer for OpenArena/Quake 3. I explain to them that the meter should be flat and not spike or large bars. They check the internet and signal, they say it's fine. I'm using both Windows XP, and Windows 7. Even my computer with W7 is having the same lag as my WXP. I've changed my modem, my router, even checked lags at friends home, with the same exact isp. All the changes, and it's still the same lag. Although I check lag at my friends home, and it's as smooth as ever. We use the same OS, and both are fairly new computers, except for my Windows XP machine.

I need help, because I don't know what to ask my isp to check for, or how to ask them to fix it. I'm currently trying to find similar ways online from previous OA/Q3/QL problems at the moment.

If anyone knows something please can you help me? I also have screenshots.


Title: Re: OpenArena & Lags
Post by: Gig on December 20, 2013, 02:03:40 AM
Uhm.. could you please repeat the speedtest.net and pingtest.net tests, but this time from a browser with Java enabled (to be able to check packet loss)?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on December 20, 2013, 07:38:46 AM
Ill do several speed tests from my phones and 2 computers.

first image is from my iphone on my network.

second image is from my windows xp computer on my network.

third image is from windows 7 computer on my network.


Title: Re: OpenArena & Lags
Post by: Gig on December 20, 2013, 07:52:30 AM
Thank you if you can provide more. It seems your line is very fast, but I have the impression there is something strange in the upload graph.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on December 20, 2013, 08:05:49 AM
Strange as in? I think thats what they say I should be getting. I can't read the graph as well as others may, but is there something obvious I should see?

After getting the results, from speedtest. I went to OA and checked to see how the meter was looking, and it looks the same, if not worse.



Title: Re: OpenArena & Lags
Post by: Gig on December 20, 2013, 08:17:38 AM
In the upload graph here (http://openarena.ws/board/index.php?action=dlattach;topic=4831.0;attach=4906;image), it seems to me there are shorter lines (lower upload speed) at regular intervals... that sounds strange.

Please also do the "pingtest" from a java-enabled browser. Thank you.

PS: I don't remember, did you already try with a completely clean OA configuration file?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on December 20, 2013, 08:23:13 AM
First image. Here is a test from my windows xp, using Opera internet browser, I dont know if it uses Java. I have tried using OA with the default config, and of course it will have higher lags, because theres no tweaking.


Title: Re: OpenArena & Lags
Post by: Gig on December 20, 2013, 08:27:19 AM
That "unable to test packet loss" means your browser cannot access Java, or that a firewall blocks its test: http://www.pingtest.net/help.php#q6

You may try from Internet Explorer, or to update your java version.
However, even I am not able to get that test working at the moment....


Title: Re: OpenArena & Lags
Post by: *Ruthless* on December 26, 2013, 08:57:17 AM
Sorry Gig, I did not forget to follow up on doing the test. Holidays are here, and I'm just spending time home, and with family. I hope you all are too!

I'll try and get the screenshots, all over again, because I've experienced a bit of a change in my connection at some servers.


Happy Holidays!


Title: Re: OpenArena & Lags
Post by: Gig on December 27, 2013, 04:01:32 AM
Don't worry, also I am almost completely offline these days.

Happy holidays to everyone!


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 01, 2014, 03:11:28 PM
Gig I can't do a ping test.. I have Java installed, and it's acting like I don't.


Title: Re: OpenArena & Lags
Post by: Gig on January 02, 2014, 02:24:25 AM
Uhm... things one may check are the Java control panel (under Windows Control Panel): there are a few options there (maybe under the "advanced" tab) to allow its browser plugin to be enabled, and in which browsers.
Then, also the plugins/extensions/addons management window of the browser itself should allow to enable or disable individual addons.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 02, 2014, 11:44:29 AM
It says I have it enabled on the browser i've been trying to use. (IE, and Mozilla) But pingtest website says it's not enabled. And it says I don't have adobe up to date. I have adobe 11, and it says I should update to something over 9. I think I have Java enabled plugins in both browsers as well.


Title: Re: OpenArena & Lags
Post by: Gig on January 02, 2014, 12:01:32 PM
It says I have it enabled on the browser i've been trying to use. (IE, and Mozilla) But pingtest website says it's not enabled. And it says I don't have adobe up to date. I have adobe 11, and it says I should update to something over 9. I think I have Java enabled plugins in both browsers as well.
I can guess you are talking about Adobe Flash Player, right?
Howerver, I cannot think to other tests. Could you please post some other test results (of both speedtest and pingtest, from all of your devices)? To see if they are coherent with those you got days ago...


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 02, 2014, 12:12:59 PM
Yes im talking about flash player. I try pingtest.net on my devices.

These are the ones from my Windows 7 laptop on wifi.

Using Opera 12.16
http://www.speedtest.net/result/3203148865.png
http://www.speedtest.net/result/3203163147.png
http://www.pingtest.net/result/91254901.png
http://www.pingtest.net/result/91255307.png

Using Internet Explorer 11
http://www.pingtest.net/result/91255546.png
http://www.speedtest.net/my-result/3203186632

Using Mozilla Firefox 26.0
"Pingtest.net requires at least version 9 of Flash.
Please update your client."

"Pingtest.net uses Java for packet loss testing, and you might be prompted to approve our applet after starting a test."

131.155.141.68 (Netherlands) - [Z] Normal CTF server

http://i.imgur.com/UFHhfOP.jpg
http://i.imgur.com/RwIShaM.jpg
http://i.imgur.com/lIDWwwZ.jpg
http://i.imgur.com/oQzPmyu.jpg

Still editing


Title: Re: OpenArena & Lags
Post by: Gig on January 03, 2014, 12:19:19 PM
Uhm... that 42 ms jitter seeems a little too high for a such fast performing line, but... which kind of connection is yours?

Your OA screenshots do not seem to show many packet loss... uhm... Not sure about what to think.

PS: I just managed to perform the packet loss test by using Google Chrome. My jitter is about 15-25 (and ping is around 110), no packets lost. My connection type is ADSL.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 03, 2014, 02:36:50 PM
Here are some more screenshots that I taken, before I went to updates on my laptop. These screenshots are from my wired computer, on Windows XP.

I have no idea how to handle something like this, it's kind of odd to not know whats going on, and to ask you guys (Gig) how to fix it. I have the slightest clue about anything network related. My internet is pretty fast, and I have no issues loading any web pages at all, or playing videos in high quality, with no buffering. My only problems are only gaming, and I don't think it's my config, because I've been using it the same for a long time, and never had any problems with connection.



Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 03, 2014, 02:40:22 PM
in addition to my first post above ^^


Title: Re: OpenArena & Lags
Post by: Gig on January 04, 2014, 05:13:54 AM
I don't remember.... did you do some try with a completely clean q3config.cfg?
Go to %appdata%\openarena\baseoa and rename q3.config.cdg to q3config.cfg.old, then start the game, and join some server which is using baseoa.

Note: this only clears baseoa configuration: any MOD you played before will continue with its old configuration. You may need to repeat the operation inside each mod's folder. Or you may just rename the whole "openarena" folder under %appdata%, to start again with a completely clean "homepath" folder.

And I don't remember, do you experience similar problems with other games?


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 04, 2014, 08:03:44 PM
I formatted my computer, so its a fresh everything a week ago. I've been trying to see weather it's more than just OpenArena. What I came to see is that its the same for my PS3 (sometimes), and like I said it's the same for Quake Live. Again there is no problems, with browsing the web, or playing videos, or downloading anything. Everything else is fine, except for my gaming. It's EXTREMELY difficult to play OpenArena, and Quake Live at a high level with lags, and dropped data. I didn't make any changes to any config, that I haven't had before I was laging. I simply connected to OpenArena one day and had deep problems, and it was very minor at the time, but I notice everything when it comes to my connection. It just got worse and was enough for me to get screenshots and post to you guys (Gig) on the forum.

I've put to much time into crafting my game, to quit OpenArena, over lags. And quite frankly this is one of the games I love to play, when I have the time.


Call of Duty just isn't FPS for me :)


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 06, 2014, 11:55:21 AM
If I were to call my ISP, what would I tell them? I don't really know what I should say to them. They need to know, so they can at least have a chance to fix the problem. Other people I know that have Optimum, don't have this problem playing any games.


Title: Re: OpenArena & Lags
Post by: Gig on January 07, 2014, 01:50:04 AM
Maybe your ping is not constant.

If you open a command prompt (cmd), and type "ping www.google.com -t" and keep it running for some time, is it always more or less the same ping, or do you notice sometimes is it considerably higer (e.g. usually 65-70, then one goes to 150)?
Note: "-t" option means to run it for infinite. You can then press CTRL+C to stop.
You can use an OA server address instead of google, if you wish.

After making this with no network load, then do some other try while having the network used: downloading files, playing OA or QL, etc.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 07, 2014, 08:51:47 PM
Numbers say:

using www.google.com -t
19ms
20ms
19ms
33ms
65ms
70ms
32ms
50ms

minimum 17 maximum 330 average 49


Title: Re: OpenArena & Lags
Post by: Gig on January 08, 2014, 01:54:21 AM
using www.google.com -t
minimum 17 maximum 330 average 49
Unless you were also using something bandwidth consuming (e.g. file sharing, software updates, streaming video...), that's not normal. Ping value should be more constant.
If you can, repeat the test using a network cable instead of wifi, to exclude some wifi problem.... and test also some other sites (note: some sites to not reply to ping requests at all, that's normal). You may then report to your ISP that you experience these big changes in ping values.

Another question: did the TTL value change between lines, or not?
Example: if I ping www.google.com, my ping is almost the same at each try (it only changes by 2ms at the moment), and TTL value is always 55.
If I ping www.yahoo.it, my ping is less constant (there is a change of 21ms), but I see that this is related due to half packets do have TTL=50 and have a certain ping (47), and the other half packes do have TTL=52 and have another ping (68).
So I can guess packets to www.yahoo.it do use different ways (probably some load balancing technique) to reach their destination.
Pinging www.yahoo.com, instead, always gives me TTL 50 and the ping varies by about 3ms (although I experience a few missing packets).

I don't remember exactly, but TTL is related to the number of "hops" packes may pass through to reach their destination.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 08, 2014, 08:23:51 AM
I don't think I had any programs running at the time of the test. I usually end the process of many tasks often. The TTL results were all consistent. I don't remember the number, but I do know TTL and Bytes were consistent. I will try the test again using "www.google.com -t" and "www.yahoo.com -t"

I'm using a wired connection most of the time. During the test I was using a wired connection as well. Even during OpenArena games, I use a wired connection.

using www.google.com -t

bytes=32
time=29ms
time=27ms
time=33ms
time=26ms
time=30ms
time=29ms
time=24ms
time=25ms
time=30ms
time=47ms
time=41ms
time=52ms
time=27ms
time=24ms
time=60ms
time=25ms
time=27ms
time=25ms
time=26ms
time=31ms
time=26ms
time=54ms
time=27ms
time=74ms
time=42ms
time=24ms
time=57ms
time=42ms
time=25ms
time=28ms
time=26ms
time=97ms
TTL=42

Packets; Sent 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip time in milli-seconds:
Minimum = 24s, Maximum = 97ms, Average = 32ms

( Didn't add all of the time= results)


Title: Re: OpenArena & Lags
Post by: Gig on January 08, 2014, 09:31:45 AM
Those ping values are too much varying, and too often, IMHO. I suggest to test a few other sites and then report the problem to your ISP.


Title: Re: OpenArena & Lags
Post by: grey matter on January 08, 2014, 03:15:27 PM
While you're happily pinging servers, may I suggest something along the lines of WinMTR? Just leave it running for some time. It'll also allow you to check where jitter or packetloss occur, i.e. within your local, your ISP's or the target network.


Title: Re: OpenArena & Lags
Post by: Gig on January 09, 2014, 04:13:11 AM
While you're happily pinging servers, may I suggest something along the lines of WinMTR? Just leave it running for some time. It'll also allow you to check where jitter or packetloss occur, i.e. within your local, your ISP's or the target network.
Interesting tool, thank you!  :)

http://winmtr.net/
http://winmtr.net/how-to/


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 10, 2014, 10:17:55 AM
I told one of my friends about my problems. And he got on teamviewer with me and did a few tests. What it turns out is that I had udp packets being sent from my network to a foreign server. We checked this using a program called "WireShark". and I connected to OpenArena while it was running. Turns out that I was indeed right. He worked with me for the past two days, and suggested I do a malware scan. As of course I did as he said, I HAD 9 INFECTED FILES!! AMAZING. But it is very strange to me, because I dont visit sites with these problems. After the program told me i had the malware I removes them quickly. And went to OpenArena and noticed a large change in my ping and lagometer. Later on yesterday I noticed that I started having the problems again. So I did another scan on my computer, what came back schocked me! I had 2 infected files, and I DIDNT EVEN OPEN MY BROWSER. So of course again I removed them!


Today I have disconnected that computer from my network. I currently am scanning my laptop on the same network. Right now it says it has 63 infected files on a quick scan!! Now this computer is not mine completely, and It is quite possible that the people using the computer dont know what (bleeping) sites to avoid.

Is it possible these infected files are being shared with my computer? If not i am totally scared and dont know what to do on my situtation. Could it be a possible attack from somewhere?


Title: Re: OpenArena & Lags
Post by: Gig on January 10, 2014, 10:55:53 AM
Different Malware kinds do have various ways to get into your machine, such as infected emails, infected websites and local network spreading using windows shares (or vulnerabilities from other programs), infected USB sticks, etc. Not only "adult sites", if you ask.
So, the best thing would be if you would be able to clean up all of your PCs with only one of them connected to the net at a certain time, until all of them are really cleaned up (to be sure they will not infect each other in a loop).

Some hints when trying to get rid of malware:
- Be sure your antivirus is up-to-date on all of your machines, and do a complete scan
- Update microsoft "malware removal tool", and then perform a complete scan also from it ("mrt" command for manual launching).
- Process explorer tool can help you identifying and terminating strange processes. (http://www.sysinternals.com)
- TCP View tool may help you noticing programs with strange network connections. (http://www.sysinternals.com)
- MSCONFIG and/or REGEDIT tools (use with caution, only if you know what you're doing, especially regedit) may allow you to manually disable the option which makes the malware to start each time you log in into Windows, if you know what to do (you may have to terminate the malware process -from Task Manager or Process Explorer- before doing, otherwise the malware will re-create the option).
- Perform Windows update, Adobe Reader and Adobe Flash player updates, Java updates, other "famous" programs updates.
- Clear windows and browsers' cache/temporary files/temporary internet files (c:\users\user\appdata\local\temp is one of those folders, but there are more).

At the end reboot, reconnect all machines to the network, and perform another virus scan.


Title: Re: OpenArena & Lags
Post by: BlankBruno on January 12, 2014, 09:40:35 AM
To add to what Gig is saying re: cleaning up your computer, I would suggest also starting the computer in safe mode with networking and installing both Malwarebytes and SuperAntiSpyware, updating each, and then perform a thorough scan with each, one at a time, all while in safe mode. After each scan completes, remove all threats found.

Unfortunately no single security tool is 100% effective, so using a group of tools that complement each other is the safest, IMO. Malwarebytes (MBam) and SuperAntiSpyware (SAS) both are good at finding things that many AV products don't detect or are merely annonyances, but can still impact network/system performance.

I would also suggest that if any of the security apps finds something listed as a rootkit, that you will need to run additional scans with specialized apps to have a better chance of properly cleaning your systems.

Hope this helps, and good luck.   :)


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 12, 2014, 08:13:42 PM
Thanks Bruno, I will certainly use the programs that you suggested. I'm downloading them now, and will most likely get on it tomorrow. I've had my ISP come for the past few days, striking out each time in what they call a traffic issue in my area. So far I've used Malwarebytes, spyHunter, and Avast, fully scanning the system. Ever since I've removed the 1st 2 sets of malware, I haven't seen anymore on the program. Avast showed I had nothing as well, I wouldn't think it's a good idea to install another anti virus along with Avast :D. So next thing I'll be doing is the SuperAntiSpyWare, that I'm downloading from FileHippo.com

http://filehippo.com/download_superantispyware/download/cbdda36e11bc99829cf5784982d4f98e/


Title: Re: OpenArena & Lags
Post by: Gig on January 13, 2014, 02:09:50 AM
You can download and use "Microsoft Malicous Software Removal Tool (http://www.microsoft.com/en-us/download/malicious-software-removal-tool-details.aspx)", which is not a realtime scanner, so it should not conflict with your existing anvitvirus (you may however temporarily disable your Avast realtime scanner during the MRT scan, to speed up the scan a little). You can then launch it manually with the "mrt" command.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on January 23, 2014, 12:08:43 PM
Ok here's a update. I've been in my classes lately, focusing on school. But now I'm used to my schedule, so I know my free time. Alright I've been speaking to the people from my ISP for the past few weeks. From what they are telling me is that there is a 'noise' thats in the area that is disrupting the entire neighborhood. I've been checking with them and seeing if they are still trying to fix the 'noise'. It's been a week since they declared what the problem is. I'm still having very small lags now and then, and its more or less still there and noticeable. I did clear up the Malware that was infecting the computers on my network. Now all I need to do is check with my ISP everyday, this is obviously the kind of thing I should keep on pressuring them about fixing... So if you guys have any kind of information you could give me, I am back on the forum checking.

Also I what I am paying for is 15/5 or 15 download, and 5 upload. Theres a promotion running where it's 4.95$ to 'more than triple' my download and upload speeds, which would bring the speeds to 50/25. They kept telling me to upgrade to that and it would improve my lag. I didn't think that was the answer to the problem, and obviously it would make my problem even worse. Anyways, lets wait and see what comes up in the next week or so.


Title: Re: OpenArena & Lags
Post by: Gig on January 24, 2014, 02:04:27 AM
They kept telling me to upgrade to that and it would improve my lag. I didn't think that was the answer to the problem, and obviously it would make my problem even worse.
I have not completely anderstood this. Could you please try to explain again?
For which reason a faster line would make the problem even worse? I can understand propabably it's not the solution, but I don't understand what it should make things worse.


Title: Re: OpenArena & Lags
Post by: *Ruthless* on February 04, 2014, 08:01:59 AM
Well it's been about 1 week now, and I believe that the problem I have been having is finally fixed. My connection SO FAR looks better than ever, and I'm experiencing quite a good service once again. I'm going to give it about 1 week or 2, before I do an upgrade on my service. What was described to me by the supervisor of the area of my ISP, was that it indeed was a node issue that needed to be split. I want to thank all of you guys (Gig & Bruno) for helping me out. I still am going to be running many check ups on the computers on my network, and keep things much safer than the normal.

Let's leave this topic opened, just so others who can be experiencing issues with their services can see what they probably can do to get it fixed! I believe this day and age the basic Internet being offered from ISPs are good enough to play games without a lag. Do not settle for just an upgrade of service to fix all of your problems. The best thing to do is try and find the best ISP for you, and have them do maintenance when you feel something is wrong. I feel quite happy with myself for not giving in to the simple *Pay more, ignore the real problem*

Again I am using a 15/5 download/upload. The upgrade will be 50/25 download/upload. It's definitely a good price of 4.95$ to more than triple the speeds. Not to mention all the other feature that come along with the upgrade. I think this is a great situation to be in.  ;D